Shipping Policy
Thank you for visiting and shopping at NYFIFTHAVENUE.COM. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Please note that all our Bling collections are custom hand Embellished with Genuine Austrian Crystals by our artists. Also we Custom Cut our Optical Lenses after receiving the orders in our inhouse Lab.
Once we receive your order, processing takes 3–5 business days before shipping
Orders are not shipped on weekends and holidays.
Time frame Estimates for delivery
Standard USPS shipping uses First Class for 1–2 items and Priority Mail for 3 or more items. Estimated transit is 2–8 days after shipping, separate from the 3–5 business days of processing.
Faster delivery methods are available at checkout at extra cost.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Domestic Shipping Policy
We offer free standard shipping to all 50 U.S. states, including Alaska and Hawaii, and Puerto Rico, with no minimum purchase or item quantity.
Shipment to P.O. boxes or APO/FPO addresses
we ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Different address than my billing address
Yes, we do Ship to shipping addresses that are different than the billing address, but not for our first-time customers.
If it is one of your first times ordering with us, we advise you to ship to the billing address of the payment method used.
We reserve the right to revise your purchase and contact you if any information needs to be changed.
This policy is in order to reduce fraudulent orders and to protect our customers.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damages
Nyfifthavenue.com is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do ship outside the 50 U.S States and Territories to select countries including Europe, Canada, Australia Asia.
Customs, Duties, and Taxes
NYFIFTHAVENUE.COM is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).